Privacy
Policy

Last updated: 16.05.2025

At Bear with Me Coffee, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or purchasing from us, you agree to the practices outlined below.

1. Who We Are

Bear with Me Coffee is a UK-based business selling specialty coffee products online. For the purposes of data protection law, we are the "data controller" of your personal information.

If you have any questions about how we use your data, please contact us:

📧 Email: [Insert your business email]
📍 Address: [Insert your business address, or write “available on request” if you don't want to list it publicly]

2. What Information We Collect

We may collect and process the following types of personal data:

Identity & Contact Information: name, email address, billing and delivery address, phone number
Order & Payment Information: order details, payment method (note: payment card details are handled securely by our payment processor and not stored by us)
Technical Data: IP address, browser type, device type, pages visited (collected via cookies and analytics)
Communication Data: emails, messages, or interactions you send to us

3. How We Use Your Information

We use your data for the following purposes:

To process and deliver your orders
To communicate with you about your purchases or enquiries
To manage our relationship with you, including sending service emails
To personalise your experience on our website
To comply with legal or regulatory obligations

We rely on the following lawful bases for processing your data:

Performance of a contract (e.g. to fulfil your orders)
Consent (e.g. for optional marketing)
Legal obligation (e.g. tax reporting)
Legitimate interests (e.g. business improvement, website analytics)

4. How We Share Your Data

We only share your information with trusted third parties when necessary, including:

Payment providers (e.g. Stripe, PayPal)
Delivery partners (e.g. Royal Mail, DPD)
IT and website support services
Analytics providers (e.g. Google Analytics)

These third parties are required to comply with data protection laws and only process your data for the agreed purposes.

5. Cookies & Analytics

We use cookies to:

Improve your experience on our site
Analyze site traffic and performance
Enable essential site functions (e.g. checkout)

You can manage or disable cookies via your browser settings. For more information, see our [Cookie Policy] (if you have one, or we can draft one too).

6. Marketing & Your Choices

We may send you occasional marketing emails if you’ve opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

We will never sell your personal information to third parties.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (in certain circumstances)
Object to or restrict processing
Request data portability
Withdraw your consent (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise any of these rights, please email us at [Insert your business email].

8. Data Retention

We only keep your personal data for as long as necessary:

To fulfil the purposes outlined above
To comply with legal, tax, and accounting requirements

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this policy occasionally. We encourage you to check this page periodically. Significant changes will be communicated via email (if you’ve subscribed) or clearly posted here.

11. Contact Us

For any privacy-related questions or requests, please contact:

Bear with Me Coffee
📧 bwmcoffee@gmail.com

Privacy Policy

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